Mobile / App
nd44 operates under a set of published terms that define your rights, our obligations and the conditions under which your account and transactions are governed. Access to nd44 depends on your local law and eligible regions — please review these terms before using your account.
nd44 sets out the terms that govern your use of this platform, including how your account is created, maintained and closed. These terms apply to all activity conducted through your registered account — covering your session activity, your wallet records and any transaction you complete using bKash or Upay. Availability of the platform depends on local law in Bangladesh and on whether your region is eligible at the time you access the site. We do not extend coverage to regions where access is restricted. By opening and using an account, you confirm that you have read and understood these terms in full. We may update these terms periodically; when we do, the revised version is published here and takes effect on the date shown. Continued use of your account after any update means you accept the revised terms. If any clause is unclear, contact our support team through the published route shown on this page. Your bKash and Upay transaction records are part of your account history and fall within the scope of this policy. We retain those records in line with the retention schedule described in our data handling section below.
Understanding what falls inside and outside this policy helps you use your account with clarity. These four areas define the boundaries of what our terms govern.
This policy covers how you create, access and manage your nd44 account. It includes login behaviour, device sessions and the steps you take to verify your identity. Access remains subject to your local law and the eligible regions at the time of use.
All deposits and withdrawals processed through your account wallet — including bKash and Upay transfers — fall within this policy. Your transaction history is part of your account record and is governed by the retention terms described in the data section.
The games, odds, promotional notices and lobby content published on nd44 are covered by these terms. Content is provided for account holders in eligible regions only. Game studios supply content under their own licensing arrangements, which do not alter your account terms.
Payment processors, mobile wallet operators and any external service you connect to from nd44 operate under their own terms. We are not responsible for how those third-party services handle your data or process your requests once the transaction leaves our platform.
Your account gives you a set of concrete actions you can take at any time. You can review your full transaction history — every bKash deposit and Upay transfer is logged in the account wallet section with a date, amount and reference. If any detail on your account looks incorrect, you can submit a correction request through the support route listed below. We aim to acknowledge correction requests promptly, though we do not publish a fixed processing window. You can also ask for a summary of the information we hold against your account — use the support contact form and include your registered account identifier. If you want to close your account, the option is available in your account settings; any pending transactions on your wallet must be resolved before closure is confirmed. These actions are available to all account holders in eligible regions. If you are unsure whether an action is available in your region, contact support before proceeding.
Open the transaction history section of your account wallet to see every bKash and Upay movement logged against your account. Date, amount and reference number are all shown there.
If your information is inaccurate, submit a correction request via the published support contact form. Include your account identifier and describe the specific detail that needs updating.
You can ask us for a summary of the information held on your account. Use the contact form and state clearly that you are requesting an account data summary. We will respond through the same channel.
Account closure is handled through your account settings page. Resolve any open wallet balance first — the closure process will prompt you to do this before the request is confirmed and processed.
If you have a question about how this policy applies to your account, or need to raise a concern about a transaction, use one of the contact routes below. We only list routes that are published and active on the site. Do not submit sensitive account details through an unverified channel.
Open the live chat icon from any page on the site. This is the fastest route for account and transaction questions, including bKash or Upay queries tied to your wallet record.
Send policy or account questions to the support email address published in the site footer. Include your registered account identifier so our team can locate your record without delay.
Your account settings page includes a help section with links to published policy documents and a direct route to submit a formal policy query or a data correction request.
We apply consistent standards to account data, transaction records and site security. Here is what that means in practice for your account.
Transaction records, including all bKash and Upay history, are retained for a period required under our published policy. You can request a summary at any time through the support contact form. Retention periods are described in the data handling section of our full terms.
We use session and functional cookies to keep your account active across your mobile browser. You can review and adjust cookie preferences through the settings link in our site footer. Disabling functional cookies may affect how your account session behaves.
Your account is protected by the login credentials you set at registration. We do not store payment credentials for bKash or Upay — those transactions are processed through the respective mobile wallet flows outside our platform. Keep your login details private and contact support immediately if you suspect unauthorised access.
If you believe our policy needs to be corrected or updated in relation to your account, contact us through the email support route. We review every formal request and respond through the same channel with our findings or the action taken.
These are the questions account holders most often ask about how our legal terms, data handling and account rights work in practice.
Availability of nd44 depends on your local law and whether your region is eligible at the time you access the site. If you are in Bangladesh, review the terms and confirm that your use is permitted under local law before opening or continuing to use your account.
The full transaction terms are published in the account wallet section and in the terms document linked in the site footer. Each bKash and Upay transfer appears in your transaction history with a reference number you can cross-check against your mobile wallet record.
Use the email support route listed in the site footer or on the account help page. State clearly that you are requesting an account data summary and include your registered account identifier. We respond through the same email channel with the information or next steps.
Yes. Submit a correction request through the contact form on the account help page or via email support. Include your account identifier and describe specifically what needs to change. We aim to confirm receipt and act on clearly evidenced correction requests.
When you close your account, we retain your transaction records for the period set out in our published data retention policy. You can request a final data summary before closing. The closure option is in your account settings; any open wallet balance must be resolved first.
bKash, Upay and any other third-party wallet or payment service operate under their own terms. Once a transaction leaves nd44 and enters the mobile wallet flow, it is governed by that provider's terms. We are not responsible for how they process or store that request on their side.