Mobile / App
These terms set out how nd44 operates your account, handles your transactions, and defines what you can expect from us — and what we expect from you. Access and eligibility depend on your local law and the eligible regions we currently support.
By creating and using an account on nd44, you confirm that you have read and accepted these terms in full. These terms apply to every action you take on the platform — logging in, browsing the lobby, placing activity, depositing through bKash or Upay, and requesting a withdrawal. We reserve the right to update these terms at any time. When we do, we post a notice in your account area and on this page; continued use of the account after any update constitutes acceptance of the revised terms. If you do not accept a change, you may close your account by contacting our support team before the effective date of the update. We do not apply changes retroactively to completed transactions already settled on your account record. Eligibility to hold an account depends on your local laws and the eligible regions we currently serve; it is your responsibility to confirm that online account activity is permitted where you are located. These terms are written in English, and the English version controls where any translation creates ambiguity. Nothing in these terms limits any statutory rights you hold under applicable local law.
These terms apply specifically to account-level activity on nd44. Understanding what falls inside and outside their scope helps you know where to look when a question comes up.
Login credentials, session management on mobile and browser, account status changes, and any action taken while authenticated under your account are fully covered by these terms. You are responsible for all activity occurring under your login.
Deposits made via bKash or Upay and withdrawal requests processed through your account wallet are governed here. Transaction records visible in your account history are the authoritative reference for any dispute about amounts or timing.
Game content supplied by studios available in the lobby — including titles from Habanero, CQ9 and Microgaming — is subject to each studio's own rules in addition to ours. We make studio availability visible in the lobby but cannot control their content policies.
External payment processors, network providers and device operating systems operate under their own terms. Where a bKash or Upay transaction involves a third-party processing step, that provider's terms apply to that step independently of our terms.
These terms are not one-directional. You hold specific practical rights as an account holder, and we are committed to making them straightforward to act on. Your transaction history — every bKash deposit, every Upay withdrawal, every account adjustment — is visible in the account wallet section and forms the record of our relationship with you. If any entry looks incorrect, you can raise a correction request through the support chat route listed in our contact section. We do not delete transaction records unilaterally; the record stays accessible for the retention period we apply to active and recently closed accounts. If you believe a term has been applied incorrectly to your account, you can formally question it by writing to our support team — we will review the relevant account data and respond in writing. Closing your account is also your right; we explain the process in the account settings area, and our support team can walk you through it if the steps are unclear.
Open the account wallet section to see a complete log of deposits, withdrawals and any balance adjustments. bKash and Upay transactions carry a reference ID you can match against your mobile wallet history.
Contact our support team if registered details — mobile number, name, wallet address — need updating. We verify the change against the original registration data before applying it.
Write to support with your account reference and the specific clause you are questioning. We review the account record and reply in writing so both sides have a clear paper trail.
Find the account closure steps in your account settings, or ask the support team to guide you through the process. Any pending balance is settled before closure is finalised.
If a term is unclear or you need to raise a query about how it applies to your account, the following contact routes are open to you. Use the channel that suits your situation best — all routes connect to the same support team.
Open the chat icon from any page while logged in. Describe your query and quote your account reference; the support team can pull your transaction record directly during the session.
Send a written query to our support email address listed in the account help section. Include your registered mobile number and the policy clause reference so we can respond accurately.
The Help section inside your account area links directly to common terms questions and lets you submit a request without leaving the app or browser. Responses arrive in your account notification centre.
We take our obligations under these terms seriously — not just as a compliance matter but because your account continuity depends on us handling data and security with care. Here is what we do and how you can check it.
We apply session-level protections to every authenticated login, whether you access nd44 from a mobile browser or a desktop device. If you notice unexpected activity in your account, contact support immediately using your registered mobile number.
Transaction records linked to bKash and Upay activity are held for the retention period stated in our privacy policy. You can request a summary of the data held against your account by contacting the support team in writing.
We use session cookies to keep you logged in as you move between the lobby, wallet and account settings on your phone. No third-party advertising cookies are placed through this site without notice in our cookie policy.
When these terms are updated, a notice appears in your account area before the change takes effect. You can view the revision history from the policy notice link so you know exactly what changed and when.
These are the questions we hear most often about how these terms work in practice. If your question is not here, contact support with your account reference and we will answer in writing.
Yes. Every bKash deposit made through your nd44 account wallet is covered by these terms. The transaction record visible in your account history is the binding reference. If a deposit appears incorrectly, raise it with support quoting the bKash reference ID.
No. We post a notice in your account area before any change takes effect. You have the opportunity to review the updated terms before they apply. Continued use of your account after the effective date confirms acceptance of the revision.
Eligibility depends on your local law and the regions we currently support. It is your responsibility to confirm that holding and using an online account is permitted where you are located. We may restrict or close accounts in ineligible regions.
Records are retained for the period stated in our privacy policy even after account closure. You can request a summary of your data at any time by writing to the support team before or after closure. Any pending wallet balance is settled before the account closes.
Write to our support team quoting your account reference and the specific clause in question. We review the relevant account data and respond in writing. Both your query and our response are logged, so there is a clear record on both sides.
Yes. These terms apply regardless of whether you access nd44 through a mobile browser or a desktop device. Your account is the same account across devices, and the same rules govern every session regardless of how you log in.