nd44 handles your information with a clear purpose: to keep your session running, your bKash and Upay transactions recorded, and your access secure across every device you use. This policy sets out exactly what we collect, how we use it, and the choices available to you — all subject to your local law and the eligible regions where this service operates.
Account data transparency
bKash and Upay transaction records
Your rights, clearly stated
Contact route published
POLICY POSTURE
How nd44 Handles Your Information
When you create an account, we collect the details you enter — name, contact information, login credentials — and we keep a record of activity linked to that account, including deposits made through bKash and Upay. This record exists so your wallet history stays accurate and your account can be verified if a question arises. We do not sell your personal information to third parties for their own marketing purposes. Data we hold is used to operate the account, process transactions, respond to support requests and meet any obligations that apply in the regions where nd44 is available. Cookies and session data help us remember your device so you are not asked to re-authenticate every time. Payment context chips — your bKash mobile number or Upay reference — are stored against your account and visible in your transaction history when you are signed in. If you access nd44 from a region where local law restricts this type of service, your eligibility and the data we may process are subject to those legal requirements. We review this policy when our practices change and update the date at the top of this page accordingly.
bKash
Upay
Account wallet records
Session cookies
COVERAGE AND LIMITS
Where This Policy Applies
Account Access
This policy covers data collected when you register, log in or update your account on nd44. That includes your credentials, device identifiers and any profile details you provide. It applies each time you sign in, whether on a phone browser or a desktop session.
Transactions
Payment records linked to bKash and Upay deposits and withdrawals fall inside this policy. We hold these records to keep your wallet history accurate and to respond to any transaction query you raise through our support route.
Site Content
Pages you browse, game sessions you open and lobby navigation are logged at a session level to maintain service quality. This data is not tied to your identity beyond your account session and is not shared outside the platform.
Third-Party Services
Links or embedded tools from studios such as Habanero, CQ9 or Microgaming operate under their own data terms once a game loads in their environment. nd44 does not control the data practices of those providers within their own game clients.
ACTIONS YOU CAN TAKE
Your Practical Choices Under This Policy
You have a set of real actions available to you regarding the information nd44 holds on your account. These are not abstract entitlements — there are specific steps you can follow to act on them. Start from your signed-in account area: the transaction history section shows every bKash and Upay record attached to your wallet. If something looks wrong, you can raise a correction request directly through the support route published on this site. Account profile details — the contact information and preferences we hold — can be reviewed and updated in the account settings section while you are logged in. If you want to ask about data retention, what we hold, or how a specific record was created, submit a written question through the support channel. We aim to acknowledge these requests and provide a clear response. Availability of specific rights may depend on the laws that apply to you in your region.
Review Your Records
Open the transaction history section in your signed-in account to see every bKash and Upay entry logged against your wallet. The record shows the date, reference and status of each transaction.
Correct Account Details
Go to account settings to update contact information we hold. If a field cannot be changed directly, raise a correction request through the support route and describe what needs to be updated.
Raise a Data Question
Send a written question through our published support channel asking about what data we hold, how long we keep it, or why a specific record was created. We will respond through the same channel.
Request Support
If you cannot resolve a data concern through account settings or the transaction history view, contact support directly. Use the route shown on the site — not a third-party channel — to keep your query on record.
CONTACT ROUTES
How to Reach Us About This Policy
Live Chat
Use the live chat widget visible on the site when you are signed in. Start the conversation with your account identifier so the support team can locate your record quickly.
Email Support
Send a written data or privacy query to the support email address published in the site footer. Include your registered contact detail so we can match the request to your account.
Account Help Section
The Help section in your signed-in account area lists common privacy and data topics with guidance. Check there first — many questions about transaction records or account details are answered without needing to contact support.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
Cookies and Session Data
We use session cookies to keep you signed in across pages on a single visit and preference cookies to remember your device. You can manage cookie settings through your browser. Disabling cookies may affect login continuity across your session.
Account Security
Your account credentials are stored in a protected form. We do not display full payment identifiers — such as your bKash number — in plain text outside your account transaction view. Access to account records requires a valid signed-in session.
Retention and Deletion
We keep account and transaction data for as long as the account is active and for a period after closure as required by applicable obligations in the regions we operate. If you want to understand retention periods, contact us through the published support route.
Policy Updates
When we change how we handle data, we update this page and revise the date at the top. Material changes that affect your rights are communicated through the account notification area. Check back here if you have a question about a recent change.
COMMON QUESTIONS
Privacy Policy — Frequently Asked Questions
What personal information does nd44 collect when I register?
When you register, we collect the name, contact information and login credentials you provide. After that, we record account activity including bKash and Upay transactions, session data and any support interactions linked to your account.
Can I see the data nd44 holds on my account?
Yes. Your transaction history — including bKash and Upay records — is visible in the signed-in account area. For a broader view of what we hold, send a written request through the published support channel and we will respond with details relevant to your account.
Does nd44 share my information with third parties?
We do not sell your data to third parties for marketing. Data may be shared with payment processors handling bKash and Upay transfers, and with studios like Habanero or CQ9 to the extent required to run game sessions. Each has their own data terms governing their part of the process.
How do I correct information you have on file?
Go to account settings while signed in. Fields you can edit are clearly shown. If a field is locked or the change cannot be made from settings, contact support through the published route and describe the correction needed. We will handle it from there.
Does this privacy policy apply in my region of Bangladesh?
Availability of this service and the data rights that apply to you depend on your local law and the eligible regions where nd44 operates. If you are unsure whether the service is available to you, check your local legal position before creating or continuing to use an account.
How long does nd44 keep my data after I close my account?
We retain account and transaction data for a period after closure as required by the obligations applicable in the regions we operate. The exact duration depends on those requirements. Contact us through the support route if you need specific information about your account's retention period.
Mobile / App