Mobile / App
Your nd44 account wallet connects directly to bKash, Upay and Rocket so every deposit and withdrawal leaves a clear transaction record you can check at any time. Open the banking section from your phone to review balance, history and available routes in one place.
We've kept the deposit path short so you spend less time on it and more time in the lobby. From the banking tab, you pick your wallet — bKash, Upay or Rocket — enter the amount, and confirm on the same screen. The fields shown in your account area carry the exact reference number you need to complete the wallet transfer on your phone. Your balance updates once the wallet transaction clears and the reference is matched on our side.
Go to your account menu and select the banking or deposit section. The available wallet routes — bKash, Upay, Rocket — are listed there.
Select bKash, Upay or Rocket. Enter the amount within the range shown on that screen. Do not enter an amount outside the displayed limits.
Use the exact reference number shown in your account when you send money through your wallet app. The reference is how we match your payment to your account.
Once the wallet transfer is confirmed and matched, your nd44 balance reflects the deposit. If it does not appear, contact support with your wallet receipt.
To withdraw, open the banking tab and choose the withdrawal option. The wallet you used for deposits is typically available as a withdrawal route — bKash, Upay or Rocket. Enter the amount you want to move out, confirm the wallet number linked to your account, and submit. Your account area shows the current status of each withdrawal request so you can track it without contacting support for routine updates.
Log in and go to the banking section. Select the withdrawal option and confirm the wallet route you want to use — bKash, Upay or Rocket.
Type the amount within the range shown on that screen. Confirm the wallet number registered to your account. Mismatched numbers delay processing.
Submit the request and copy the reference shown. This reference appears in your transaction history and is what support needs if you raise a query.
Your withdrawal status — pending, processing or completed — is visible in the account history tab. Check there before contacting support on routine requests.
Some account actions — particularly larger withdrawals or a wallet change — may trigger a verification step. When that happens, your account area shows exactly which fields or documents are needed at that point. We do not publish a fixed document list here because the fields shown depend on your account activity and the verification level required. What you should do is follow only the instructions and fields displayed inside your own account.
Only submit what the verification screen in your account asks for. The required fields vary by account level and activity, so do not assume a fixed document set applies to you.
Your account area shows where you are in the verification process. Look there before contacting support — the status label often answers the question.
Save anything you upload through the account verification flow. If a query arises later, these records help the support team locate and resolve your case.
If the verification instructions shown in your account are not clear, reach the published support route. Do not guess at fields or skip steps — that delays resolution.
The wallet routes listed in your nd44 banking tab cover the local mobile money options used widely across Bangladesh. Each route is labelled in the account banking section with its own deposit and withdrawal instructions. Use only the route shown in your account at the time you transact — do not send funds to a wallet number obtained from any other source.
Mobile wallet deposit and withdrawal — reference-matched to your nd44 account.
Upay wallet route available for deposits and withdrawals where shown in your account.
Rocket mobile banking transfer — follow the reference shown in your account section.
Bank Transfer available for eligible accounts — details and limits shown in the banking tab.
Every deposit and withdrawal on nd44 generates two records: the wallet transaction on your bKash, Upay or Rocket app, and the account history entry on our side. Keeping these aligned is straightforward if you note the reference number at the time of each transaction. The reference is the single link between the two records and is what support needs if a discrepancy arises.
Each transaction on nd44 carries a unique reference. Copy it from the banking screen before you leave the page — it is the direct link between your wallet payment and your account record.
Your account history shows a status for every deposit and withdrawal: pending, processing or completed. Check this tab first if a balance update seems delayed — the label tells you where the transaction stands.
Your bKash, Upay or Rocket app generates a confirmation for every transfer. Save this — screenshot or SMS — as your side of the record. It is the evidence support will ask for if a dispute needs resolving.
Keep the wallet confirmation, the transaction reference from your nd44 account, and the date and amount. These three details let the support team match and resolve any mismatch without delays.
Account security on nd44 starts with the steps you take each time you transact. Using the wallet number and reference shown only inside your logged-in account — never from a screenshot or message forwarded by someone else — removes the main source of misdirected payments. Our banking section is accessed only through nd44; check the domain in your browser bar before entering any account detail. Identity checks and wallet ownership steps are part of the account process for withdrawal routes, and these are described inside your account when they apply.
Always confirm the address bar shows nd44 before you enter your account details or start a banking transaction. Do not proceed on any page where the domain differs from nd44.
The bKash, Upay or Rocket number on your account must belong to you. Using a wallet registered to someone else causes verification delays and may restrict your withdrawal access.
Send funds only to the wallet number and reference shown inside your logged-in banking tab. References shown outside your account — in messages or screenshots — are not verified by nd44.
If you notice an unexpected account action or a transaction you did not initiate, reach the support team through the contact route published inside your nd44 account area. Keep your transaction reference ready.
These are the questions we hear most often from Bangladesh accounts about deposits, withdrawals and wallet transactions. If your question is not answered here, the support route inside your account is the right next step.
Your nd44 banking tab shows the wallet routes available to your account — bKash, Upay and Rocket are configured for Bangladesh accounts, along with Bank Transfer for eligible accounts. Follow the instructions shown there at the time you deposit.
Check your bKash app for a confirmation and note the transaction reference shown in your nd44 account. If the balance still has not updated, contact support through the published route in your account and share both the wallet confirmation and the reference number.
The minimum and maximum amounts for withdrawals are displayed in the banking tab when you select a withdrawal route. We do not publish fixed figures here because limits may vary by account level — check the screen shown in your own account.
Withdrawal routes shown in your account depend on your account's verification level and the wallet number registered there. If you want to use a different wallet, follow the account settings steps shown in your profile before raising a withdrawal request.
We do not publish a fixed processing time because wallet network conditions and account verification steps affect each request differently. Track the status in your account history tab — if it stays on pending beyond what is typical, contact support with your reference number.
Pending means the transaction has been received on our side but the matching or processing step has not completed yet. Keep your wallet confirmation and the reference from your nd44 account history — these are what support needs if the status does not move.